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	<title>University Library Blogs &#187; Customer Service</title>
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	<link>http://homer.gsu.edu/blogs/library</link>
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		<itunes:category text="Society &amp; Culture"/>
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		<title>EndNote Workshop, November 18</title>
		<link>http://homer.gsu.edu/blogs/library/2009/11/13/endnote-workshop-november-18/</link>
		<comments>http://homer.gsu.edu/blogs/library/2009/11/13/endnote-workshop-november-18/#comments</comments>
		<pubDate>Fri, 13 Nov 2009 18:38:21 +0000</pubDate>
		<dc:creator>Christian Steinmetz</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[For Faculty]]></category>
		<category><![CDATA[For Graduate Students]]></category>
		<category><![CDATA[Instructional Technology]]></category>
		<category><![CDATA[Learning Technologies]]></category>
		<category><![CDATA[Library - Instruction]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Announcements]]></category>
		<category><![CDATA[bibliographic software]]></category>
		<category><![CDATA[EndNote]]></category>
		<category><![CDATA[workshops]]></category>

		<guid isPermaLink="false">http://homer.gsu.edu/blogs/library/?p=15616</guid>
		<description><![CDATA[EndNote is a software program that helps you store, organize and format citations. GSU users can download a free copy here.
Georgia State University Library&#8217;s Joel Glogowski will be presenting a workshop on November 18, 2009, introducing users to EndNote. The presentation will be from  11:00am &#8211; 12:30pm in Classroom 1 (on the first floor of [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.library.gsu.edu/endnote/"><img class="alignleft size-full wp-image-15617" src="http://homer.gsu.edu/blogs/library/files/2009/11/ENnameW.gif" alt="ENnameW" />EndNote</a> is a software program that helps you store, organize and format citations. <a href="http://www.library.gsu.edu/endnote/">GSU users can download a free copy here</a>.</p>
<p>Georgia State University Library&#8217;s <a href="http://www.library.gsu.edu/people/index.asp?ID=218">Joel Glogowski</a> will be presenting a workshop on November 18, 2009, introducing users to EndNote. The presentation will be from  11:00am &#8211; 12:30pm in Classroom 1 (on the first floor of Library North). In this session you will learn the basics of building an EndNote library and using EndNote to create formatted bibliographies.</p>
<p><a href="http://www.library.gsu.edu/people/index.asp?ID=218">Please contact Joel to register.</a> Using software like EndNote can be very extremely helpful when working on a research paper or article. It could potentially shave hours off of your work. If you currently use EndNote, or have previously attended one of our EndNote instructional workshops, please let us know about your experience in the comments below!</p>
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		<item>
		<title>NEWS: Library South Circulation Desk</title>
		<link>http://homer.gsu.edu/blogs/library/2009/08/17/news-library-south-circulation-desk/</link>
		<comments>http://homer.gsu.edu/blogs/library/2009/08/17/news-library-south-circulation-desk/#comments</comments>
		<pubDate>Mon, 17 Aug 2009 20:53:09 +0000</pubDate>
		<dc:creator>Christian Steinmetz</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General News]]></category>

		<guid isPermaLink="false">http://homer.gsu.edu/blogs/library/2009/08/17/news-library-south-circulation-desk/</guid>
		<description><![CDATA[
This desk is for checkouts and returns only. It has staffing from 10:00 am – 5:00 pm, Monday – Fridays.
DVD sleeves are located in Library South, but you will need to bring the sleeve to the Library North circulation desk for checkout.

VHS, CDs, &#38; LPs can be checked out at the Library South circulation desk.
Laptops [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://homer.gsu.edu/blogs/library/files/2009/08/libsouth_desk.jpg" title="Library South Desk"><img src="http://homer.gsu.edu/blogs/library/files/2009/08/libsouth_desk.jpg" alt="Library South Desk" /></a></p>
<p>This desk is for checkouts and returns only. It has staffing from 10:00 am – 5:00 pm, Monday – Fridays.</p>
<p>DVD sleeves are located in Library South, but you will need to bring the sleeve to the Library North circulation desk for checkout.</p>
<ul>
<li>VHS, CDs, &amp; LPs can be checked out at the Library South circulation desk.</li>
<li>Laptops can be checked out from the Library North circulation desk.</li>
<li>Reserves are available in Library North.</li>
</ul>
<p>The self check machine is available at the Library South desk for checking out books and CDs.</p>
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		<item>
		<title>Sarah Steiner: NextGen Librarian 2009</title>
		<link>http://homer.gsu.edu/blogs/library/2009/04/27/sarah-steiner-nextgen-librarian-2009/</link>
		<comments>http://homer.gsu.edu/blogs/library/2009/04/27/sarah-steiner-nextgen-librarian-2009/#comments</comments>
		<pubDate>Mon, 27 Apr 2009 13:42:47 +0000</pubDate>
		<dc:creator>Christian Steinmetz</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Learning Commons]]></category>
		<category><![CDATA[Library - Instruction]]></category>
		<category><![CDATA[Social Software]]></category>
		<category><![CDATA[Virtual Reference Services]]></category>

		<guid isPermaLink="false">http://homer.gsu.edu/blogs/library/2009/04/27/sarah-steiner-nextgen-librarian-2009/</guid>
		<description><![CDATA[This month, Lyrasis honored Georgia State University Learning Commons Librarian Sarah Steiner with the 2009 NextGen Librarian Award for Outreach. Lyrasis is a library network formed in 2009 after the merger of well-established library groups PALINET and SOLINET. It presents the awards to five NextGen librarians each year. They selected Steiner this year because of [...]]]></description>
			<content:encoded><![CDATA[<p>This month, Lyrasis honored Georgia State University Learning Commons Librarian Sarah Steiner with the 2009 NextGen Librarian Award for Outreach. Lyrasis is a library network formed in 2009 after the merger of well-established library groups PALINET and SOLINET. It presents the awards to five NextGen librarians each year. They selected Steiner this year because of her significant publications and presentations, her activity in the Georgia Library Association, and her initiative in developing better virtual research support at Georgia State University.</p>
<p>Steiner reaches out to Georgia State students through a variety of technologies, including Facebook, YouTube, blogging and instant messaging. Under her guidance, the online chat service at the Georgia State University Library has seen a surge in users. Throughout the school year, Steiner also conducts information literacy classes for students online.</p>
<p>Along with her devotion to virtual reference, Steiner is very active in the Georgia Library Association. In 2008, she was the chair of their New Members Round Table. She is also the founder of the Atlanta Emerging Librarians, an organization that provides library, information and media science students the opportunity to network with their future colleagues. Since many of these students are in distance learning programs, this organization helps them develop peer relationships with other emerging librarians. It has been extremely successful, with almost one hundred people attending their meetings at various metro Atlanta libraries.</p>
<p>Finally, Steiner already has significant publications and presentations under her belt. Most significantly, Steiner co-edited a book titled <u>The Desk and Beyond: Next Generation Reference Services.</u> This collection deals with innovative approaches to in-person and remote reference services in academic libraries. She has also co-authored an article on wiki usage in academic libraries, as well as performing several presentations on how wikis and other Web 2.0 applications can affect library services.</p>
<p>Sarah Steiner is truly a rising library leader, with her multiple publications and presentations, together with her activity in the Georgia library community and her improvement of online library services. She well deserves the NextGen Librarian Award, since she is constantly developing new ways to communicate with the next generation of students and librarians.</p>
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		<item>
		<title>Miranda Rhynes &#8211; Student Employee of the Year</title>
		<link>http://homer.gsu.edu/blogs/library/2009/04/20/miranda-rhynes-student-employee-of-the-year/</link>
		<comments>http://homer.gsu.edu/blogs/library/2009/04/20/miranda-rhynes-student-employee-of-the-year/#comments</comments>
		<pubDate>Mon, 20 Apr 2009 17:56:35 +0000</pubDate>
		<dc:creator>La Loria</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General News]]></category>
		<category><![CDATA[Learning Commons]]></category>
		<category><![CDATA[Students]]></category>
		<category><![CDATA[Miranda Rhynes]]></category>
		<category><![CDATA[Student employees]]></category>

		<guid isPermaLink="false">http://homer.gsu.edu/blogs/library/2009/04/20/miranda-rhynes-student-employee-of-the-year/</guid>
		<description><![CDATA[
April 15, 2009 marked the First Annual Student Employee of the Year Award. The library&#8217;s own, Miranda Rhynes was the campus winner out of 26 nominations. Miranda has been with IS&#38;T Department for almost 4 years in various student positions and now supervises the technical student assistants in the University Library and other computer labs [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://homer.gsu.edu/blogs/library/files/2009/04/miranda_w_staff.jpg" title="Miranda Rhynes"><img width="452" src="http://homer.gsu.edu/blogs/library/files/2009/04/miranda_w_staff.jpg" alt="Miranda Rhynes" height="467" /></a><br />
April 15, 2009 marked the <strong>First Annual Student Employee of the Year Award</strong>. The library&#8217;s own, <strong>Miranda Rhynes</strong> was the campus winner out of 26 nominations. Miranda has been with IS&amp;T Department for almost 4 years in various student positions and now supervises the technical student assistants in the University Library and other computer labs on campus. Nominated by Daniel Bragg with glowing comments from several library employees, Miranda&#8217;s professionalism and respect that she shows to others was noted.</p>
<p>Congratulations to Miranda for receiving the First Annual Student Employee of the Year Award.</p>
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		<item>
		<title>Multi-Region DVD Players</title>
		<link>http://homer.gsu.edu/blogs/library/2009/03/26/multi-region-dvd-players/</link>
		<comments>http://homer.gsu.edu/blogs/library/2009/03/26/multi-region-dvd-players/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 14:56:40 +0000</pubDate>
		<dc:creator>Laura</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[DVD]]></category>
		<category><![CDATA[media center]]></category>

		<guid isPermaLink="false">http://homer.gsu.edu/blogs/library/2009/03/26/multi-region-dvd-players/</guid>
		<description><![CDATA[We now have two &#8220;All Region&#8221; DVD players in the media center in Library South 2.  These can be used for playing foreign films that are not Region 1 encoded.  The players are labeled.  One is located in Group Room #2.  The other one is located in station #28.
]]></description>
			<content:encoded><![CDATA[<p>We now have two &#8220;All Region&#8221; DVD players in the media center in Library South 2.  These can be used for playing foreign films that are not Region 1 encoded.  The players are labeled.  One is located in Group Room #2.  The other one is located in station #28.</p>
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		<item>
		<title>Library Hours Survey</title>
		<link>http://homer.gsu.edu/blogs/library/2009/01/27/library-hours-survey/</link>
		<comments>http://homer.gsu.edu/blogs/library/2009/01/27/library-hours-survey/#comments</comments>
		<pubDate>Tue, 27 Jan 2009 20:09:43 +0000</pubDate>
		<dc:creator>Christian Steinmetz</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General News]]></category>
		<category><![CDATA[Students]]></category>

		<guid isPermaLink="false">http://homer.gsu.edu/blogs/library/2009/01/27/library-hours-survey/</guid>
		<description><![CDATA[Frustrated when you go to the bank or the post office, only to find that they are closed for the day? Just so you won’t be frustrated with us, we at the Georgia State University Library want to understand your need for hours of operation that will coincide with your busy schedules.
The Library and the [...]]]></description>
			<content:encoded><![CDATA[<p>Frustrated when you go to the bank or the post office, only to find that they are closed for the day? Just so you won’t be frustrated with us, we at the Georgia State University Library want to understand your need for hours of operation that will coincide with your busy schedules.</p>
<p>The Library and the Student Government Association have partnered and are asking for your assistance in evaluating our hours.  There are now two ways you can cooperate with us:</p>
<p>First, if you go to <a href="http://tinyurl.com/b7xvsb">http://tinyurl.com/b7xvsb</a> you can fill out a quick survey about the library’s hours.</p>
<p>Second, the library will be hosting several focus groups this semester to hear your voices directly. To participate in one of these groups, please contact Jennifer Jones at <a href="mailto:jlink@gsu.edu">jlink@gsu.edu</a>.</p>
<p>It is the library’s mission to ensure that we meet the needs of the university community. We hope that with your cooperation we can identify ways that we may be able to better serve you.</p>
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		<title>The Library will be closed Monday January 19th for the M.L.K. Jr. holiday.</title>
		<link>http://homer.gsu.edu/blogs/library/2009/01/16/the-library-will-be-closed-monday-january-19th-for-the-mlk-jr-holiday/</link>
		<comments>http://homer.gsu.edu/blogs/library/2009/01/16/the-library-will-be-closed-monday-january-19th-for-the-mlk-jr-holiday/#comments</comments>
		<pubDate>Fri, 16 Jan 2009 19:37:39 +0000</pubDate>
		<dc:creator>Doug</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General News]]></category>
		<category><![CDATA[hours]]></category>

		<guid isPermaLink="false">http://homer.gsu.edu/blogs/library/2009/01/16/the-library-will-be-closed-monday-january-19th-for-the-mlk-jr-holiday/</guid>
		<description><![CDATA[The library will be closed Monday January 19th for the Martin Luther King, Jr. holiday but will reopen Tuesday January 20th. Please see the hours page for the complete semester schedule.
]]></description>
			<content:encoded><![CDATA[<p>The library will be closed Monday January 19th for the Martin Luther King, Jr. holiday but will reopen Tuesday January 20th. Please see the <a href="http://www.library.gsu.edu/hours/">hours page</a> for the complete semester schedule.</p>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Write Right Service &#8211; Spring 2009 Hours</title>
		<link>http://homer.gsu.edu/blogs/library/2008/12/12/write-right-service-spring-2009-hours/</link>
		<comments>http://homer.gsu.edu/blogs/library/2008/12/12/write-right-service-spring-2009-hours/#comments</comments>
		<pubDate>Fri, 12 Dec 2008 21:36:21 +0000</pubDate>
		<dc:creator>Kaetrena</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General News]]></category>
		<category><![CDATA[Learning Commons]]></category>
		<category><![CDATA[Research Support Services]]></category>
		<category><![CDATA[Students]]></category>

		<guid isPermaLink="false">http://homer.gsu.edu/blogs/library/2008/12/12/write-right-service-spring-2009-hours/</guid>
		<description><![CDATA[Hello all,
 The Spring 2009 schedule for the Write Right tutoring service has been finalized:
Monday and Wednesday from 1PM &#8211; 6PM
Tuesday and Thursday from 9:30AM &#8211; 2:30PM
For more information about the Write Right service, click here. 
]]></description>
			<content:encoded><![CDATA[<p>Hello all,</p>
<p> The Spring 2009 schedule for the Write Right tutoring service has been finalized:</p>
<p><strong>Monday and Wednesday from 1PM &#8211; 6PM</strong></p>
<p><strong>Tuesday and Thursday from 9:30AM &#8211; 2:30PM</strong></p>
<p><font size="2">For more information about the Write Right service, <a href="http://www.library.gsu.edu/learningcommons/pages.asp?ldID=108&amp;guideID=0&amp;ID=5609" title="Write Right Tutoring @ University Library">click here</a>. </font></p>
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		<item>
		<title>Marketing First Impressions</title>
		<link>http://homer.gsu.edu/blogs/library/2008/08/22/marketing-first-impressions/</link>
		<comments>http://homer.gsu.edu/blogs/library/2008/08/22/marketing-first-impressions/#comments</comments>
		<pubDate>Fri, 22 Aug 2008 20:11:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Learning Commons]]></category>
		<category><![CDATA[Students]]></category>

		<guid isPermaLink="false">http://homer.gsu.edu/blogs/library/2008/08/22/marketing-first-impressions/</guid>
		<description><![CDATA[Marketing First Impressions: Academic Libraries Creating Partnerships and Connections at New Student Orientations
Academic libraries look for successful marketing strategies to promote positive perceptions among students. To do this, librarians need to find venues and partnerships outside the library. Florida State University Libraries discovered that participating in new student orientation networking sessions creates opportunities to generate [...]]]></description>
			<content:encoded><![CDATA[<p align="left"><a href="http://libr.unl.edu:2000/LPP/rhoades-hartsell.htm">Marketing First Impressions: Academic Libraries Creating Partnerships and Connections at New Student Orientations</a></p>
<p align="left">Academic libraries look for successful marketing strategies to promote positive perceptions among students. To do this, librarians need to find venues and partnerships outside the library. Florida State University Libraries discovered that participating in new student orientation networking sessions creates opportunities to generate lasting first impressions among incoming freshmen and their families. After analyzing three years of successive student and family evaluations, which measured presentation rankings and attendance, the library was able to determine the utility and effectiveness of participating in the orientation program. Related literature and an analysis of the evaluations both indicate that universities and students benefit when libraries participate in new student orientations.</p>
<p align="left"> Access LPP <a href="http://libr.unl.edu:2000/LPP/lpp.htm">here</a> or <a href="http://www.webpages.uidaho.edu/~mbolin/lpp.htm">here</a>.</p>
<p align="left"><a href="http://libr.unl.edu:2000/LPP/lpp2008.htm">2008 Table of Contents</a></p>
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		<title>Friday Hours Extended</title>
		<link>http://homer.gsu.edu/blogs/library/2008/08/22/friday-hours-extended/</link>
		<comments>http://homer.gsu.edu/blogs/library/2008/08/22/friday-hours-extended/#comments</comments>
		<pubDate>Fri, 22 Aug 2008 14:38:12 +0000</pubDate>
		<dc:creator>Laura</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[hours]]></category>

		<guid isPermaLink="false">http://homer.gsu.edu/blogs/library/2008/08/22/friday-hours-extended/</guid>
		<description><![CDATA[The University Library is now open until 8:00 p.m. on Fridays.
]]></description>
			<content:encoded><![CDATA[<p>The University Library is now open until 8:00 p.m. on Fridays.</p>
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